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For Code Enforcement Complaints or questions please call 570-282-4633.
All complaints are kept confidential.


City of Carbondale
"Good Neighbor Program"

Greetings from the City of Carbondale - The Pioneer City!

The City of Carbondale is committed to providing a safe and sustainable community for our residents, businesses, and visitors. Our neighborhoods have beautiful distinctive homes. Our downtown showcases unique shops and restaurants; along with offering great services and amenities to serve our residents and guests.

Neighborhoods play an important role in every aspect of our lives. ... Being a part of a neighborhood can make us feel as though we are a part of something greater than ourselves. It can give us opportunities to connect with people, to reach for our goals, and makes us feel safe and secure. To live in a great neighborhood and enjoy all the comforts that come with being a part of a community; we need to be a good neighbor ourselves.

It is our goal and aim each and every day to assist our residents and serve your municipal needs. Please feel free to contact us to share your thoughts, ideas or suggestions.

We are very excited to encourage our residents to build and maintain a positive, happy environment that they are proud to call HOME. We hope this tool will give you some ideas and resources to be a GOOD NEIGHBOR.

Definition of a Good Neighbor
Someone to be trusted; a courteous, friendly source of help when help is needed; someone you can count on; someone who cares. - Edward B. Rust Jr.

Welcome New Neighbors
Introduce yourself to your new neighbors. Share important information that will make it easier to navigate through their new City. A little goodwill early on can go a long way toward better neighbor relationships in the when you need to have that awkward conversation about their dog barking all night long.. Or to ask if they can spare a cup of sugar. If you have been in your new neighborhood for a few weeks and have not had the opportunity to meet your neighbors; break the ice and introduce yourself.
Be mindful that your neighbor may not have the same sleep schedule as you. Be respectful of the loudness of your automobile / motorcycle/ UTV in proximity to your neighbor's home. Be respectful when hosting a gathering and music played during the late evening hours.
Keep Up Your Curb Appeal
A good neighbor is one who maintains the exterior of the house and lawn. It is as simple as mowing the lawn, removing all trash and debris from the front yard, and ensuring trees and shrubs are trimmed. Just one ugly home can reduce property values for the entire neighborhood.
Good Neighbors are Tidy. Respect your neighbors and they will respect you. Keep trash receptacles hidden in the side yard or behind the house and keep the exterior of your home appealing.
If you are having difficulty in keeping up your "Curb Appeal", reach out to one of your neighbors for a helping hand. If you have a neighbor on the block who appears to be struggling with their curb appeal, grab a couple neighbors to lend a helping hand.
Be a Responsible Pet Owner
Pet Etiquette 101: Clean up after your pet and keep the noise in check. Neighbors enjoy their porches, don't make them resent your pets because their waste is not managed properly. Make sure that a dog prone to barking in outside spaces isn't let out late at night or too early in the morning. Don't let your dog "go" in your neighbors. outside space, either. Consider offering to walk their dog or feed a cat or fish while away.
Enough said.
Share Important Information
We have a ton of fun and exciting things to offer in Carbondale. We want all of our residents to enjoy the exceptional Quality of Life we have in our great City. A list of important numbers can be found below. Speaking of numbers, check to see if you and your neighbor can exchange numbers. After all, what if they receive your package by mistake? What if the house floods while on vacation? What if you need a babysitter?

Important City of Carbondale Phone Numbers
Police Department and Fire Department
   - Emergency Dial 911
   - Non-Emergency (570) 342-9111
Department of Finance (570) 282-4632 Extension 17 or Extension 18
Department of Public Works (570) 282-8281
General Information (570) 282-4633
Office of Economic Development (570) 282-2882
Permits and Zoning (570) 282-4633
Parks and Recreation (570) 499-5445
Garbage - Mascaro and Sons (800) 243-7575

Our Elected Officials

Mayor - Michele M. Bannon
Council President - Dr. Joseph Marzzacco
Council Vice President - John Masco Jr.
Councilman Jerry Arnese
Councilman Joe Connor
Councilwoman Mary Lagana
Councilman Walter Martzen
Councilman Thomas Voglino

Council Meetings - 3rd Monday of each month at 6:00 PM, Carbondale City Hall

Our Partners

Carbondale Area School District (570) 282-4500

Carbondale Historical Society (570) 282-0385

Greater Carbondale Chamber of Commerce (570) 536-1925

Greater Carbondale YMCA (570) 282-2210

Carbondale Public Library (570) 282-4281

Lackawanna Heritage Valley Trail (570) 963-6730

Carbondale Technological Transfer Center (570) 282-1255

Carbondale Housing Authority (570) 282-0280

Civic Organizations to Consider

Carbondale Shade Tree Commission
Carbondale Volunteer Fire Departments
Carbondale Boards and Commissions
Friends of the Library
Carbondale U.N.I.C.O.
Ancient Order of Hibernians (Mens and Ladies)
Classic Voices
And much, much, more!

Stormwater Runoff


There are a great many pollutants that are carried into streams, rivers, and other waterways by stormwater (rain and melting snow). Things such as sediment, oil, dog waste, salt, and lawn & garden nutrients are washed into storm drains and ultimately into surface waters.

These pollutants degrade the water, kill fish and wildlife, and limit recreational use of many of Pennsylvania's rivers and lakes.

In order to protect waterways, the Federal Government has decreed that certain urbanized areas must take steps to control stormwater runoff. These steps are part of a program known as MS4 (Municipal Separate Storm Sewer System). Some government agencies have enacted a fee to control, treat, or limit the stormwater runoff entering our waterways. Many people have called it a "Rain Tax".

Regardless of the measures taken to control stormwater runoff, something has to be implemented now to protect waterways from further degradation. Be STORMWATER SMART and read more on MS4 at or There are also other stormwater links on the KBA website